Oliver ConsultingEst. Cleveland · MMXVIIInquire
Experience

Two decades across healthcare, nonprofit, and consulting.

  1. 2017 — Present
    Cleveland, Ohio · Self-employed

    Principal & Senior Advisor

    Oliver Consulting

    Boutique advisory practice partnering with healthcare and mission-driven organizations to lead change, strengthen partnerships, and advance organizational growth.

    Known for building trusted relationships across executive leaders, boards, clinicians, and community stakeholders. Collaborative, relationship-centered approach to organizational leadership, stakeholder engagement, communications, and change management.

    • —Strategic Planning & Organizational Growth
    • —Stakeholder & Community Engagement
    • —Change Management & Team Alignment
    • —Communications & Storytelling
    • —Process Improvement & Operational Strategy
    • —Board & Executive Advising
  2. 2019 — 2024
    Cleveland, Ohio · Full-time

    Senior Hospital Services Lead

    Lifebanc

    Initially engaged as a year-long consulting assignment before transitioning into an embedded leadership role during COVID to support organizational stability, partnership alignment, and program growth.

    • —Transformed a complex hospital-based program into the top-performing site in the service area
    • —Built strong partnerships across clinical, operational, and executive teams
    • —Led multidisciplinary education and change-management initiatives
    • —Implemented process improvements strengthening accountability and stakeholder engagement
    • —Achieved sustained year-over-year growth by cultivating internal champions
    • —Supported onboarding, mentorship, and development of new team members
  3. 2015 — 2016
    Greater Cleveland · Full-time

    Consultant — Human Capital, Organization Transformation & Talent

    Deloitte

    Core member of Deloitte's Human Capital practice supporting healthcare and nonprofit clients through large-scale change and organizational transformation.

    • —Organization design, succession planning, and enterprise rollouts
    • —Executive-ready materials and change communications
    • —Multidisciplinary teams delivering scalable, evidence-based solutions
  4. 2012 — 2014
    Cleveland / Akron, Ohio

    Director, Marketing & Community Outreach

    Visiting Nurse Association of Ohio

    Rebuilt and led the Marketing & Communications function to strengthen organizational visibility, community engagement, and mission-driven growth.

    • —Strategic advisor to executive leadership and the Board
    • —Established and chaired a Communications Advisory Committee
    • —Integrated outreach, storytelling, and engagement campaigns
    • —Supported leadership through complex organizational discussions
  5. 2010 — 2012
    Cleveland, Ohio · Full-time

    Marketing Manager

    The MetroHealth System

    Built in-house creative agency infrastructure for a high-acuity Level I trauma center and public health system.

    • —Oversight of a $1M advertising budget across print and brand
    • —Internal marketing request system serving 6,000 employees
    • —Reduced costs by 25% and production timelines by 40%

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